why you choose Apple
Mac Support Interview Questions
668 mac support interview questions shared by candidates
Where is technology heading?
I cannot remember the exact questions but it's usually about how you handle certain situations with customers
How would you deal with angry customers.
Tell us about a time where you provided negative feedback to someone in a position above you
Tell me about a time that you had a hard customer interaction and how did you handle it?
Talk about a performance issue you had to solve: how did you approach the problem? How did you fix it?
Unfortunately the interviewer did not ask any hard-hitting questions during my interview. They will ask you some kind of analytical questions about situations where you have to help multiple customers at once (general multitasking), and also, why you want to work for Apple.
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