Nordstrom has a policy that allows customers to return items in any condition. Many times our employees have trouble accepting returns that have obviously been used. How would you react if a customer came to return an item that has obviously been worn?
Why do you want to work at Uniqlo?
Have you visited Uniqlo before?
What is the most important aspect of retail?
How do you manager your work load?
What was a time you had to deal with something difficult in a past job and what did you do?
Tell us about working with a difficult person and we're you able to make it work out successfully completing the project?
if a customer was irate and upset about something on the bill how would you handle the situation?
Do you have cash handling experience?
Nothing unexpected at all. All extrememly basic questions. I suppose that would be the difficult part - trying to come up with different answers for the same questions to each job you had!
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