From my experience as a personal trainer and having been in the fitness industry for over 9 years I honestly wasn't hit with any unexpected or difficult questions. Know your customer service values and be able to speak about supplements and you with be fine!
Name a time that you could not follow through with a commitment and how have you handled it?
What does exceptional customer service mean to you? They gave scenarios of guest losing luggage and you have to find their entire outfits and other necessities.
What is ur availability like?
Do you have management experience??
Why I want to work at Ardene.
Explain an uncomfortable situation you have been placed in by a coworker or customer.
What does customer service mean to you? Can you tell me a time you experienced good customer service? Can you tell me a time you experienced poor customer service?
What was a time you went above and beyond for your job?
A previous experience with clients and clienteling
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