What is AD, Laserjet printer, .ost file, pst file, shadow doc, situational questions like how do you handle a situation when HR tells you to recover a legal file, then a user on the floor calls stating their printer is down and affecting production and the CEO needs your help, who would you attend to 1st and why.
Behavioural/scenario questions relevant to the role
Database and software questions on data products and technologies
The first technical was basic network fundamentals like DNS, DHCP, VPN,IP Address, OSI layer, UDP & TCP, some windows OS question and System administration question.
A name and C-Name records
learning style, ability and flexibility.
Tell me about a time when you were faced with a challenging situation. I was asked this question on the 3rd interview and then the 4th interview.
I don't remember one specially but the VP of MIS did ask some formulaic questions.
Can you provide a letter of notice that you were fired from the previous employer?
These were mainly about you/me and if I would be a good fit on the team and in Zendesk. Nothing overly technical. More personality based.
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