If I had a number of employees contacting me with technical issues how would I prioritize them.
It Support Technician Interview Questions
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Scenario: A customer has the BSOD what would you do?
You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?
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