It Support Technician Interview Questions

Typical questions about previous experience and technical abilities.

IT Technician Level I

Interviewed at Genivar

2.8★

Aug 23, 2013

How do you keep up to date with the latest technology? How do you handle a customer that is angry? What made you apply for this job? Why did you chose the program you did for university? What is the difference between a HUB and a switch. Have you ever used a FTP server? Have you ever used any remote desktop software?

IT Technician

Interviewed at Niobrara Health & Life Center

3.5★

Jun 13, 2015

Several questions about network problems and fixes

IT Support Technician

Interviewed at Globus

3.4★

Jan 23, 2018

Can you communicate with people ?

IT Technician

Interviewed at Accudynamics

4.2★

Aug 24, 2018

What is your experience with Active Directory?

Tell me about your experience. Pretty standard but no real questions were asked.

Information Technology Service Desk Technician

Interviewed at Auscript

2.5★

Aug 12, 2020

What's the Different between a Problem and an Incident? ITIL

Information Technology Service Desk Technician

Interviewed at Auscript

2.5★

Aug 12, 2020

How would you troubleshoot an Incident you weren't familiar with? steps that are taken to research etc.

Information Technology Service Desk Technician

Interviewed at Auscript

2.5★

Aug 12, 2020

What the Domain Name System (DNS) Do?

IT Systems Technician

Interviewed at Platte River Networks

3.7★

Sep 18, 2020

Describe a difficult challenge and how you overcame it.