All questions were easy and Interviewers were so nice that you won't feel you are in a interview. They will treat you like family. Questions were like Why you want to work for this position? Why Slalom? Why do you think you are great fit? Technical - How you resolve issues? did you worked with Image deployment softwares, which platform you worked with before, windows Mac etc. Did you resolved Printers, Outlook issues before. Some scenario based and some customer centric questions.
Do you know anything about ITIL V3?
If I was customer focus
my background, team attitude, dealing wit change, experience with JD Edwards, Culture Fit
In depth technical questions related to the position. Oriented to the responsibilities for the job.
Basic customer service questions
How do you enable others to achieve the goals needed for the team to succeed?
Why is my Outlook offline?
They wanted to know if I knew about what the company actually did.
Tell me what you know about data architecture
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