Technical interview format: *This portion was also timed which stressed me out unnecessarily* 1st Part-- Hardware troubleshooting– "what if my computer is too slow, something is wrong with my keyboard, what steps would you take to resolve the issue?" 15min – ticket handling hypothetical– They want you to showcase your customer service skills. Concise, large enterprise responses won't do. Google workspace admin experience (SSO integrations, how to find if a user has been deactivated) Okta troubleshooting JAMF "Locate the firmware key."
