Process related question they asked
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
have you ever had a conflict with another co-worker and how did you resolve the issue?
Do you have any experience working in call center
Technical skills that one have
Math, analitical questions
Why do I wish to join their team?
Client specifically looked at the Compliance part where we will not be able to share data unless authorized. we had a mock discussion where I had to convince him on the compliance part and in a polite way.
How do you trouble shoot a printer?
It related . Communication related only
Try to explain on how to purchase an online flight ticket (guide the customer simulation)
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