What is the overall speed of an ethernet cable?
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
Tell me about your self
Will ask about customer service and techinal skills
Why should we hire u?
You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?
The questions were all reasonable and not difficult. The company's main concern was how you would react to difficult staff members.
A man is found dead in the middle of a field with nothing but a basket, in asking 20 questions or less find out how he died
If you don't know the answer to a question what is your approach?
Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?
Where do I see myself in 20 years....
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