Past expirience, English check, some questions about your personality, some brain teasers...
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
What causes a excel file not to open?
Is there anything you were hoping I would ask you, but didn't?
Explain how you handled a difficult situation with a customer
Give me an example of a situation at work where you've found a better way of doing things.
My reasons for choosing that position
Sample computer problem scenarios that you had to solve on the fly.
What is DNS?, What is DHCP?, What would you do if a user reports a problem with a printer?, What would you do if someone says they cant send an email from outlook?
How do you deal with difficult decisions
What is your knowledge in the field of IT networking?
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