How are you in a collaborative environment.
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
They asked me if I ok with commuting everyday ?even though position was advertised as hybrid role. Additionally they also asked that this position requires 24/7 assistance on rotational shift. (It was not mentioned on job posting ) Other than that it included basic technicall questions related to networking, office365, hardware troubleshooting.
Define network protocols, OSI model, and mock troubleshooting.
What was my preferred work schedule?
I didn't have to answer any difficult or unexpected questions for this position.
Describe a time when you disagreed with management, but did not do anything about it.
What is great customer service to you?
What is your biggest achievement?
What separates you from other candidates apply for this role ?
How do you handle difficult situations?
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