They asked me about the previous job roles and responsibility from that he asked me the question. And asked me about the ITIL process. In that second round they asked me explain about the DORA process.
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
Talk about you previous experience in IT field.
Average difficulty and straight forward
Any Previous IT experience or certifications or degrees
I was asked to create a plan on how i would update 210 laptops over 3 different site locations to windows 10 based on a few criteria's such as age and function.
Self-introduction Explanation of a college project Speaking on a given topic for 2 minutes Discussing and explaining new technologies
How would I handle a specific [incident] (basically an incident management question)?
extensive knowledge of programming and computer applications, I’m looking for a job that leads me to some opportunities to develop new skills while strengthening those I already have. My experience in working as a trainer has allowed me to advance good organizational skills, and the capability to work under pressure. I am able to work well both on my own and as part of a team, therefore; I’m trying to learn something new from every experience because I think there is always room for upgrading self.
Technical questions about windows
To give an example in which we performed an outstanding job even at the face of great pressure
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