Describe a situation, where you needed to adjust your plan of action? Or in case of IT technical questions What is the OSI Model
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
1. Tell me about your IT background? 2. In a ticketing system, how do you prioritize tickets and projects when there's a lot of them; if they are [all] mission critical, how would you handle? 3. Tell me about a time when you had to take ownership/ accountability for work outside scope of job responsibilities 4. Do you know what PowerShell is? 5. If a group policy fails to update how would you resolve that issue? 6. Can you tell me the difference between a switch and a router? 7. What is the difference between TCP/UDP? 8. What are the layers of the OSI model (be ready to go through ALLL 7) …. And why it’s used 9. What is grep (think Linux)? 10. How to pull up system processes in Linux command line
OSI model and TCP/IP stack, common network protocols (DHCP, CDP, DNS etc.), common ports, ActiveDirectory, Linux commands
How did you solve something difficult simply?
What are the root dirs in Linux, what are their contents?
Networking Linux questions Active Directory
What is a default gateway?
¿Cuál ha sido el incidente de mayor impacto que hayas solucionado?
What is DML exception? Types of trigger events? About future method? Apex Classes? Difference b/w SOQL and SOSL?
Why do you enjoy IT?
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