Overview of my previous roles. Overview of previous systems used. Dealing with users in difficult situations. Describe projects I've done in the past.
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
Why do you enjoy IT?
What are you're strong sites?
what is STP? after answering that how the root bridge is selected? 2 what is arp and command for that 3 any command that i know for cisco switches 4trace route functionwhat is it used for 5 How to troubleshoot group policy 6 difference between group and domain 7 DORA and DHCP 8 What does lease do in DHCP 9 what is sticky port 10 give a reference to a time when you helped your colleague and the outcome 11 how do you prioritize the tickets if you have lot of them. 12 whats the most difficult troubleshooting have you ever done and the outcome.
What is a host file? What is DHCP? What is DNS? What is a loop and how can you break a loop? Describe a time when you had to deal with hostility in the work place and how did you maneuver the situation? How do you see repositories in Linux? How can you delete a file in Linux?
Describe a time you had a difficult customer interaction and how you dealt with it? What was the outcome?
Describe a situation, where you needed to adjust your plan of action? Or in case of IT technical questions What is the OSI Model
All questions during the interviews are problem solving hypotheticals.
Tell me about a time when you... whatever you can imagine - ?
What is PING? Explain what TCP is and its layers
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