What troubleshooting steps do you take?
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
How have you handled documenting workflows?
General questions regarding technical skills and knowledge.
Tell me about a time you made a mistake?
Was asked general questions on experience with operating systems, networks, IAM, MDM etc.
What is your previous Experience?
Why do you want to work here?
how do you troubleshoot a printer that cannot print?
How do you enter privileged mode on a Cisco device? How do you configure and Cisco device? Whats is BGP/OSPF/RIP/EIGRP and whether or not each one is Distance Vector or link state. When would you use OSPF over RIP and vice versa? Asked me some linux questions about commands such as ps, top, ifconfig.
How is TCP and UDP used?
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