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4,182 insight interview questions shared by candidates

For the phone interview, there is a list of questions that comes with the interview invitation email. My interviewer just went down the list of questions. Most of the questions are behavioural and he also asked my opinions on recent finance news.
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Spring Insight Program

Interviewed at Deutsche Bank

3.8★
Mar 20, 2023

For the phone interview, there is a list of questions that comes with the interview invitation email. My interviewer just went down the list of questions. Most of the questions are behavioural and he also asked my opinions on recent finance news.

Imagine the overall passenger satisfaction score has declined significantly over the past three months at one of Heathrow's airport terminals, but the operational teams cannot identify any obvious cause. How would you approach this problem from a research perspective? Please outline your initial steps and any key considerations.
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Research & Insight Manager

Interviewed at Heathrow Airport

3.5★
Jul 25, 2025

Imagine the overall passenger satisfaction score has declined significantly over the past three months at one of Heathrow's airport terminals, but the operational teams cannot identify any obvious cause. How would you approach this problem from a research perspective? Please outline your initial steps and any key considerations.

Technical or Role-Specific Interview: For more technical customer service roles or positions requiring specific knowledge (e.g., in certain product lines or industries), there might be a second interview focusing on these aspects. This could involve scenario-based questions or a discussion of how you would handle challenging customer interactions.
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Customer Insights Analyst

Interviewed at THG

2.6★
Jul 15, 2024

Technical or Role-Specific Interview: For more technical customer service roles or positions requiring specific knowledge (e.g., in certain product lines or industries), there might be a second interview focusing on these aspects. This could involve scenario-based questions or a discussion of how you would handle challenging customer interactions.

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