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Implementation Manager Interview Questions
9,613 implementation manager interview questions shared by candidates
Can you you describe how you dealt with an angry customer?
Do you prefer to be client-facing?
Why are you interested in this role?
The most difficult question for me were client/software related questions. I had spent some time researching & practicing on the demo site, but it was a bit difficult to answer a hypothetical client question when I didn't know all of the policies/procedures of the company. Do your best & say what you feel is correct.
If you had a super power what would it be?
I was told this was the toughest question, but I nailed it :) If client comes to Mindbody complaining a lot of people are cancelling classes too late and that's not allowing other clients to sign up, what can you do to help them?
First round was asking about my background... the second round was more pointed situational questions about how I would handle certain experiences
"What is your availability?" They also just talk about the role and your previous experience on your CV.
What browser are you using? A lot of STAR questions, like how would you talk to the upset client?
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