I was sent a Google Form with some questions that usually come up at the ITS Helpdesk and I tried to reply how I would have solved the issues or researched about them during the interview.
Helper Interview Questions
6,055 helper interview questions shared by candidates
pretty basic. such as what would you do if customer need this and that and how to react to it
fill the sequence
Provided a scenario: an assistant has her manager's laptop in order to prepare for a conference. She hooks up the ethernet cord and the power cord to the laptop. How can she make sure that she is connected to the network? What would you do on your end to make sure?
Questions were more based off trying to get to know you and be sure that you are responsible.
describe VPN and its meaning
First interview asks why you want to do this job.
Describe yourself in a few words
How much I knew about what BT does as a company and what I feel I would be doing in the position.
The 50 questions about my technical aptitude on everything from networking to servers to data storage.
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