How would you handle an angry customer?
Helpdesk Technician Interview Questions
491 helpdesk technician interview questions shared by candidates
Why do you want to work here?
Please tell me about yourself.
Previous experience with solving technical issues
why do you want to leave your current employer?
Did I work with MS Exchange
What is DHCP?
A disgruntled professor can't get his projector working in class. What are your troubleshooting steps? Keep in mind you are the only one in the office and can't ask for help andyou can't leave the office to help him. All of it has to be done through phone. What do you do? Hurry because the professor has class in 5 minutes and is yelling at you.
What is your favorite tree?
IT average questions Helpdesk AD servers Networking
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