Basic stuff like have you worked in IT before?
Helpdesk Analyst Interview Questions
1,766 helpdesk analyst interview questions shared by candidates
How do you prioritize and manage multiple tickets under pressure?
who is the president and who is the Vice president ?
Problem solving question. A snail is climing a tree. Tree is 15 meters tall. He climbs 5 meters each day and falls 4 meters each night. How many days does it take for the snail to reach to top of the tree?
What was the area of tech I was most passionate and or curious to learn more about?
Typing skills, communication
What's your experience?
They simulated a helpdesk call which you had to sit facing away at the interviewer, and had to go to a script to troubleshoot/solve the issue. Then the "caller" would simulate having some issues during the process, as if simulating a daily support call to analyze how you would interact with an user when doing your job.
what about this job interests you
I don't really remember to many questions from the interview process since it was so long ago
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