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Global Customer Support Representative Interview Questions

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13,015 global customer support representative interview questions shared by candidates

Started with personal questions like where you from originally.. and asked about my green card status.. He was making jokes at first but then he asked if I got married with an American... He literally told me he got married years ago and said "You gotta do what you gotta do!!".. As if this was something everybody do to survive here!!!.. Weird.. Absurd.. I looked at him confused and he switched it over to another subject.. He said UPS is an aggressive company and it's very strict about the rules.. because the company wants everything to be perfect just like Trump!! That was another thing that made me silent again... Very inappropriate, disrespectful and sad..
avatar

Global Freight Forwarding Sales Executive

Interviewed at UPS

3.4★
Aug 19, 2017

Started with personal questions like where you from originally.. and asked about my green card status.. He was making jokes at first but then he asked if I got married with an American... He literally told me he got married years ago and said "You gotta do what you gotta do!!".. As if this was something everybody do to survive here!!!.. Weird.. Absurd.. I looked at him confused and he switched it over to another subject.. He said UPS is an aggressive company and it's very strict about the rules.. because the company wants everything to be perfect just like Trump!! That was another thing that made me silent again... Very inappropriate, disrespectful and sad..

HireVue questions: 1. Describe an industry trend 2. How do you follow the industry trend 3. More about yourself that hasn't been mentioned 1 on 1 Director interviews: 1. Tell me a time you made an ethical decision 2. Tell me a time you dealt with a difficult customer 3. How do you manage risk in your decisions?
avatar

Summer Analyst Global Markets

Interviewed at Commonwealth Bank of Australia

3.6★
Sep 18, 2022

HireVue questions: 1. Describe an industry trend 2. How do you follow the industry trend 3. More about yourself that hasn't been mentioned 1 on 1 Director interviews: 1. Tell me a time you made an ethical decision 2. Tell me a time you dealt with a difficult customer 3. How do you manage risk in your decisions?

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