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Geek Squad Agent Interview Questions
563 geek squad agent interview questions shared by candidates
How would you describe PC repair to someone who doesn't know computers?
How would you deal with an irate customer?
How would you approach a client?
What was your greatest achievement?
Do you think you need a formal interview?
[What should you do if an employee steals a candy bar that is worth 50 cents]?
They asked about who you are, some scenarios, so on. Most are customer service based, as you would expect. I'd suggest talking about your IT experience (if any) when you're asked to introduce yourself and find ways to sort of tie it into certain questions where it would make sense to do so.
None if you know Ohms law or hold a advanced MECP certification. Management don't know what to ask so they get a tech to interview you and good luck for him.
If we have an employee who calls out and we called you to come in what would be your answer,
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