What was your last job
Front Desk Agent Interview Questions
2,846 front desk agent interview questions shared by candidates
Tell me about yourself.
if I worked before in a hotel
What are my weaknesses?
What is my least favorite aspect of hospitality?
How would you deal with an upset and angry guest?
If you had a guest who came to the front desk angrily inquiring about why his shower was without hot water and you were also on the other line with another guest trying to answer a few of their questions while a few guests wanted to check -in, what would you do in this type of situation to make everyone happy?
Why do you want to work here?
Seeing how customer service its a large part of this position I was asked how comfortable I was in a hospitality/customer service based setting.
Describe a time where you helped a difficult customer.
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