They asked a few situational questions but also asked some questions about the role i applied for.
Field Technical Support Representative Interview Questions
20,125 field technical support representative interview questions shared by candidates
describe a project you worked on and you are proud of
What motivates you?
Tell me a time where you didn't work well in a team?
How experienced are you in handling a heavy caseload?
A certain percentage of our claims are denied. Explain how you would inform a customer we were unable to pay their claim.
Have example ready (success stories, overcoming adversity, helping coworkers).
What is your growth expectation?
How did I handle a negative situation?
when can you start
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