What kind of challenges have you come across in your previous roles and how did you overcome them?
Energy Interview Questions
3,649 energy interview questions shared by candidates
A time you had to deal with a challenging customer/situation?
Potential companies Octopus might want to have a partnership with
How would you deal with a customer that is really struggling to understand their bills due to learning difficulties?
Tell me a time you had to deal with an angry customer?
What gets you out of bed in the morning?
Tell me about a time you went above and beyond for a customer?
Why you are interested in this particular role? Your interest in Octopus Energy. Your Unique Selling Points - what makes you a good candidate for this role? Your previous experience within customer service, including times you've dealt with challenging customers or where you've gone above and beyond for customers. Have you ever had to deal with a challenging colleague?
describe a time when you have dealt with a difficult customer
They asked me a series of competency questions to highlight how I would deal with customers in difficult situations.
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