They asked one example per Civil Service Behaviour related to the role, and 2 strength questions
Document Specialist Interview Questions
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Basic Questions about labelling process
Am I okay to work two days onsite
What contribution could you make working with engineers?
Describe to me a time you went above and beyond for your customer.
How did I handle delivering difficult news to a customer?
When was a time you were innovative?
nothing difficult, customer services questions since the job entails getting yelled at by people who don't submit their paperwork in time and need you to move heaven and earth to get it before deadline. The first two again were standard, where do you see yourself etc. The third was like a bad blind date!
So Tell me about yourself first ?
Describe a time that you had to handle an upset customer or complaint. What did you do?
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