How do you prioritize issues in a medical environment?
Desktop Engineer Interview Questions
2,406 desktop engineer interview questions shared by candidates
Do you have any customer service experience
Typical troubleshooting questions like laptop will not connect to the network. What steps do you take?
I explained the basic steps I follow, such as identifying the problem through user feedback, checking hardware connections, restarting the system, reviewing event logs, and testing network connectivity. I also mentioned that I document the issue and resolution for future reference.
What is SLA? What is HIPPA
Classic ones if you know your stuff you shouldn't have a problem
What was the last position I worked?
1) what is active directory? 2) what is sccm? 3) What are fsmo roles
Basic hardware & Networking also multi function printer
How did I handle an issue with an end user to keep from having a conflict.
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