1) How I dealt with or would deal with changes in the office. 2) Why I wanted this job. 3) Wanted an example of how I have dealt with a customer who had a certain need but did not realize they had that certain need. Wanted to know about my sales experience.
What is the diffrence between customer service and sales?
are you a good test taker? can u pass an insurance test?
Asked me how I would handle customers who called and asked a question I didn't know about. Or how I would handle a customer with complaints.
Are you comfortable with memorizing and using scripts and rebuttals to ensure sales and education to guests?
Why did you pick psychology as your major? I work with people everyday. What skills would that major ever give me in my career in management? I don’t see the connection.
If u had super powers what would it be ?
More of on your past working experience and how to handle situations.
How do you handle difficult and irrational clients on a call?
tell me about yourself?
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