A role play
Customer Support Representative Interview Questions
2,525 customer support representative interview questions shared by candidates
Some unexpected questions included description of certain scenarios and asking for how you would react in such cases. Your phone rang in the middle of a conference - what would you do? Your team leader suddenly asked you to do a presentation that has not been completed. How would you manage the presentation? Why do you think customer support matters for Bloomberg?
What's your passion?
Introduce yourself, most interesting current affairs, how current economic situation affects investment banks, sources I used to keep up with the industry, etc.
Why customer support and any experiences where you manage a difficult customer, give an example
Why in Fin-Tech, why Bloomberg
Why Us? Why do you wanna work in this position?
Why do you want to work at the company?
What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc. STUDY the company.
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