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Customer Support Representative Interview Questions
2,525 customer support representative interview questions shared by candidates
Asked for direct examples of difficult support situations
Quelle est la dernière situation stressante en entreprise que vous avez vécu, et comment vous l'avez géré ?
Have you identified any areas for self-improvement?
Regarding my experience, and how I overcame difficult situations in previous job experiences.
What made you apply for a position with our company?
What are the most important parts when functioning in a team?
Why Cloudtalk? Why do you want to work here? How can our product solve issues in a busy call center (I believe they asked me this because I have experience in a busy call center)? etc.
Describe a time when you had to deal with a difficult customer and what did you do to resolve it?
Are you available to work on a 4x3 schedule?
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