Customer Support Representative Interview Questions

2,524 customer support representative interview questions shared by candidates

The assignment was on a pdf attached file and they were possible scenarios a SC agent would most likely encounter on a given work day (so far so good) but a few of them asked to use some tables from their daba base as reference. There was no reference to how to use the table, it was copy/pasted without format from some excel sheet and made no sense whatsoever.
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Customer Support Representative

Interviewed at Vivino

3.5
Jul 16, 2020

The assignment was on a pdf attached file and they were possible scenarios a SC agent would most likely encounter on a given work day (so far so good) but a few of them asked to use some tables from their daba base as reference. There was no reference to how to use the table, it was copy/pasted without format from some excel sheet and made no sense whatsoever.

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