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Customer Support Representative Interview Questions
2,522 customer support representative interview questions shared by candidates
What did you do when you were leading in the military and the morale of the team was low?
About customer support role how to handle customer and why you want to switch to finance sector.
What is one time you had to deal with a difficult customer?
If we called your co-workers right now, what would they tell me about how you work?
Tell me about yourself
They gave me a test with two scenario questions. No heads up on it, I had no idea what to answer. One of them was "You got hired at a coffee enterprise shop . Mr. Smith (a potential customer) asked how to make coffee. How do you respond?"
Tell me what time when...
Is this a position you feel you would be good at?
How you would solve the situation of customer stranded at the airport and lost his connection flight due to delay of the previous one?
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