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Customer Support Representative Interview Questions
2,524 customer support representative interview questions shared by candidates
Pick a product and sell it to me.
No real time to answer questions. Done in a hiring fair style.
How would you deal with a frustrated customer? What skills have you been trying to improve on? How would you deal with repetitive tasks that need to get done?
What is the strangest customer service experience you have had so far?
Self Introduction
How do you prioritize tickets in Zendesk?
Genral questions to check communication skills
How would respond to a client asking about an urgent delayed project
What's a negative customer interaction you've had?
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