What would you do if you have no clue what the customer is talking about?
Customer Support Representative Interview Questions
2,525 customer support representative interview questions shared by candidates
Tell me about yourself? Why do you want to work in TP? What do you think a customer care representative should have? Tell me about a situation you handled efficiently.
Why do you want to work here? When do you plan to work here? Are you willing to accept our offer?
What I dislike about my previous work?
If I had previous experience
Discussed my related skills/qualifications and was given more details about the position and company background.
-Requested previous experience in customer service, being that I switched career fields previous to this position. -Simulated customer call/email questions and asked my responses
Tell me of a time you dealt with an irate customer?
Where else have you applied?
There was not many questions. this was more of a "getting to know you" pre-screening interview. I though it went well.
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