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Customer Support Interview Questions
14,155 customer support interview questions shared by candidates
What are your top 3 strengths
Those looking for French-speakers should conduct interviews in French, whereas English is more for documentation and all that is internal. French is the language with which we will communicate with customers.
Why do you want to join BPO?
Describe your Past Experience? Why Teleperformance?
Why you choose this job?
shifts will change at least once a week are you up for it
If you were emailed a customer support question and you did not understand the question how would you handle it?
How would you deal with a tough customer?
this part of the assignment included text explaining an incident the company's game, the text included all facts about the incident, when it was detected, how detected it and how, how it was resolved and how long it took and what actions were taken after the incident. My job was to summaries the incident verbally on ZOOM and record it with a camera as a report to higher managers
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