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Customer Support Interview Questions
14,154 customer support interview questions shared by candidates
They asked what kind of hardships did I face and how did I overcome it?
Please describe the layers of the OSI model.
"Describe the layers of the OSI model, provide an example of a protocol for each"
There were 6 Pre-Qualify Questions; the 6th one was over my head and I didn't even write it down. 1. What is Spanning Tree? 2. What is IEE 802.1Q and what is it used for? 3. What is multicast? 4. From a SAN perspective, why is zoning typically implemented? 5. In a Linux Server environment, where is the log file directory located?
Basic cloud and networking questions
What new technology coming out within the next one year are you willing to buy?
Given a reported failure of a system or component, how would go about troubleshooting the issue?
What would you do if a customer would start getting angry and swearing at you?
We want to hear your thoughts on what you find most innovative about the Mews hospitality solution. It's a chance for you to dive into what excites you most about our product(s) and share your insights with us.
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