They created a scenario in which interviewer was assumed as angry customer and I was acting as CSA in which I need to calm down the customer without loosing his trust over Amazon.
Customer Support Associate Interview Questions
761 customer support associate interview questions shared by candidates
When was the last time you had good customer service
What is customer support according to you ?
What motivates you for joining this role
What is aml process is banking
Tell us about yourself? What do you know about this project? Some technical questions from/regarding the previous test
1. Why we should not hire you?
Describe a color to a blind person without telling me what the color is.
Do you have Zendesk experience.
I was asked why I chose NeoDocto for internship
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