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Customer Support Advisor Interview Questions

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51,133 customer support advisor interview questions shared by candidates

Why do you want to work for Microsoft? Tell me about a time when you went above and beyond? Tell me about a time when you had to deal wit a difficult co worker or customer and how did you deal with it? Tell me about your self? They might ask you to role play in the group interview and sale something or another person to them as in why should they hire them.
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Product Advisor

Interviewed at Microsoft

4★
Jun 25, 2015

Why do you want to work for Microsoft? Tell me about a time when you went above and beyond? Tell me about a time when you had to deal wit a difficult co worker or customer and how did you deal with it? Tell me about your self? They might ask you to role play in the group interview and sale something or another person to them as in why should they hire them.

What is good customer service to you? Is it more important to fix the problem or provide great customer service? What kind of questions would you ask if someone said their iPhone wouldn't turn on? How do I delete apps from my phone? I can't log into the wifi?
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Apple At Home Advisor

Interviewed at Apple

4.1★
Jun 23, 2015

What is good customer service to you? Is it more important to fix the problem or provide great customer service? What kind of questions would you ask if someone said their iPhone wouldn't turn on? How do I delete apps from my phone? I can't log into the wifi?

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