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Customer Services Advisor Interview Questions
51,135 customer services advisor interview questions shared by candidates
What is RAM
On a scale of 1-10, how would you rate your use of grammar?
Are you comfortable with having to be in the role for a year before you can move up
A customer is having an issue with email....they can receive but not send. How would you fix this issue? Explain it like you would talking to someone that is older and not versed with computers.
What is Bluetooth?
If someone called and was angry and yelling at you about why their email wasn't working, how would you handle that type of situation?
show me a time were you needed to adk for help
Give a time where you have encountered an employee you couldn't trust
1. How did your previous employer evaluate employee? 2. Which company you think it has a good customer service? 3. How do you deal with angry customers? Simulation: 1. A customer is calling regarding an App was not able to open, what's your solution 2. A customer is calling to ask where the Developer's Website
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