English knowledge and reasoning and situational questions on how you would decide in a given situation.
Customer Service Associate Interview Questions
9,736 customer service associate interview questions shared by candidates
they basically ask questions from resume, if you write languages then they ask you to speak in that particular language
Tell me about E-commerce?
what is e commerce
Why Amazon india ?
Tell us about a time when you provided excellent customer service?
Tell us what you know about our company?
Tell me about a specific time where you faced a difficult customer, how you handled it, and its outcome.
She them called in some guy, perhaps the department manager (again, I received no business card - highly unprofessional) and this was the only part of the interview process that was in English. He asked me 1) why I was drawn to this position and 2) to give him an example of my going "above and beyond" what was expected of me when providing customer service.
It was group discussion
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