Have you done any research about the company?
Customer Service Assistant Interview Questions
2,789 customer service assistant interview questions shared by candidates
Name one time you dealt with a difficult customer and tell me how you dealt with the situation.
Tell me about yourself
What do I know about Sainsbury’s
why card factory
Why Marks & Spencers?
What experience do you have the would be relevant to this position.
Can you give an example of a time you couldn't answer a customer's query and how did you go about solving the issue?
What is the store doing well and what could it improve on?
Do you think you'd be able to cope with the busy periods that are so often seen here ? Why?
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