Are you prepared to ask a customer how they feel about the company on every call?
Customer Representative Interview Questions
139,396 customer representative interview questions shared by candidates
What would your dream job be?
WHy have you been unemplyed for the past two years?
What hours can you work?
If you were driving down a freeway and saw a dog walking on the side of the road, what would you do?
Name a situation where you had to handle a customer who was irate and detail what you did
What was my understanding of a contact center
one phone call, a lot of technical questions about AWS, load balancers, LDAP, TCP UDP, HTTP, SSL, DNS... and a second block of behavioral questions, tell me about a time you had to deal with an angry customer...
How would you handle a irate customer?
Name something you did at a your prior position that went over and above the job expectations, that you weren't asked to do, that helped the office.
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