I had to answer questions like: What would I do if my power went out, What would I do if I didn't immediately know how to solve a customers problem? What did I do to calm down an irate customer? And at what point in time did I have to sell something to a customer. All of my responses had to be recorded. Very simple, and I hope training will be okay. I will update to speak about that after it's over.
I was asked what made want to work at PNC, my experience with banking, how would I handle various customers coming into the branch at the time be it good or bad and my approach with B2B sales.
If a customer calls in and does not have a DVR receiver, how would you pitch the sale to them?
how many your salary in a one year and six months
What are the 3 parts of a TCP Handshake? Seriously???
Why do you want to work for us?
What is your availability?
Tell about a difficult situation and how you overcame it.
What is your biggest failure to date?
What brought you to oklahoma
Viewing 1451 - 1460 interview questions