First role play is individual. The scenario is that you are a rep for B.C and you're at a trade show. You have to present yourself to a new hotel with the objective of getting them to use B.C as their OTA. They currently use a competitor. The key here is to ASK QUESTIONS. As many as you can think of. Don't do what I did and start throwing facts and figures at them. Establish their market and strategy first and apply the facts accordingly. Who is their ideal customer (holiday makers or corporate), what is their main focus (filled rooms of just mere footfall). I couldn't stop talking (and this is why I wasn't hired). As they finish up, try hard to get a meeting scheduled to come and see them at a later date. Be pushy. I wasn't.
Customer Manager Interview Questions
154,552 customer manager interview questions shared by candidates
What was the best customer experience you gave to your client?
How will you handle certain situations as a representative because you will run into difficultly customer inevitably.
Why Microsoft?
How much money am I looking to make a month
What if you have been trying to setup a meeting with a busy executive for a contract renewal, final got the meeting scheduled. This meet must happen because you don't know when you will be able to schedule this meeting again. 15 minutes prior to the meeting you got a call form one of your other clients - mission critical situation servers down - what would you do?
sell me a phone ?
Have much internet experience do you have?
Mainly about the idea of the work requirements
Over the phone Vanessa asked how would you rate your self 1-10 on managing skills.
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