In vlog, was asked to name three companies that provide great service. It wasn't hard, just unexpected.
Customer Care Supervisor Interview Questions
108 customer care supervisor interview questions shared by candidates
Peppered with "tell me about a time" questions for 45 minutes during both interviews, leaving only a couple minutes for candidate questions.
What would you do if an agent was not receptive to your coaching?
What is your coaching style?
As a manager, how would you provide a solution to your staff on issue?
How many people do you currently manage?
what is your schedule like
Not really difficult. Behavioral. what do you enjoy doing in spare time? What was your biggest challenge thus far?
Given the hours and occasional unpredictability of the job why would I still be interested
there were none
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