Ils veulent savoir si tu compte rester longtemps en grece et si tu as vraiment ce qu'il faut pour conseiller un client par téléphone.
Customer Advisor Interview Questions
51,123 customer advisor interview questions shared by candidates
Roll Play: I'm at a coffee shop with a study group from school. My professor sent me an email with an audio file for us to listen to and discuss. However, when I open the file, I have no sound. It looks like it's playing, but I don't hear anything.
A customer is crying on the phone, she has spilled water on her laptop which is no longer functioning. Water damage is not covered under Apple warranty thus she is not eligible for refund or replacement. What do you tell her, and how?
If i had any experience
- If a customer called to cancel their booking, how would you retain that booking? - What are 3 good things and 3 bad things about your CV? - What do you do to relax after a tiring call/day - What would you do if the communication between yourself and your co-worker broke down, what would you do to repair it? - What were the positives of your last job and what were the negatives? - What was one time you were really under pressure and how did you overcome it
What do you know about bet365. When did you go the extra mile. When did you deal eith an angry customer.
What would you be a good fit for this role
How to you feel about a predictable work schedule?
I have an exam coming up and I need to watch this lecture to be prepared for the exam, but the sound on my iPad isn't working.
Tell us about a stressful situation you had to deal with at your old job.
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