In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
Customer Account Representative Interview Questions
130,977 customer account representative interview questions shared by candidates
-role models -what superpower I would like -Am I motivated -Do I like making money -Am I a team player -Will I do anything to get the job done
Tell us about a difficult situation with a customer and how you resolved it.
How to handle escalated customer?
What made you apply to this position?
Tell me the entire process to buy an item from e-bay ?
Easy questions, "what do you like about sales" etc.
when can start
Why do you think your a good fit for the role?
What is your education ?
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