There weren't a lot of difficult questions. Basically, they wanted to make sure that you can the appropriate knowledge in internet research, phone etiquette, and the appropriate Excel, Adobe, Word skills. Just be ready to answer how you would deal with doing repetitive work and what is more important between speed or accuracy.
What do I feel that I can bring to the company ?
Behavioral question, difficult time questions.
How do i organize my time with the A/R
What is your weakness?
How do you feel about a tight knit team environment.
There were no formal questions. I was the one asking all the questions, which is problematic and a clear lack of organizational oversight. I understand that the majority of office staff is working remotely, however online video interviews do exist. Pathetic interview process and I feel bad for the operators that answer to an unorganized leadership.
Education, experience, how you handle/prioritize multiple tasks
what is your experience in credentialing?
The first day of work I was asked : Tell me about yourself?
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