Have you ever been to a fancy restaurant or other place where they gave you an extraordinary customer service experience? If so, what was it that they did that made you feel that way? If you've never had such experience, explain what you think you can give someone an extraordinary customer service experience?
Past experience What I can bring to the team What do I know about the brand An example of a time dealing with a difficult client
Give an example of a time you solved a problem - describe the problem and your solution.
Why do you want to work at Macy's?
Why did you chose Macys? What can you bring to the table?
Describe a difficult situation that you turned around
Why Bloomingdale's?
Where do you see youself in 5 years?
Why Cane's?
How would you sell a Macys card?
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